Bid Plugin Refund Policy

We want customers to have a fair opportunity to confirm that Bid Plugin fits their WordPress marketplace project.

Refund requests

Refund requests should be submitted to support@bidplugin.com with the order email and a description of the issue. Eligibility may depend on the circumstances of the purchase and whether substantial support, customization or abusive use has occurred.

License deactivation

If a purchase is refunded, cancelled or charged back, the associated Bid Plugin license key may be deactivated and access to licensed downloads and updates may end.

Third-party costs

Bid Plugin does not reimburse hosting fees, domain purchases, payment processor fees, third-party extensions, API usage or other costs outside the Bid Plugin purchase.

Before requesting a refund

If the issue appears technical, contact support first. Many installation, theme compatibility and configuration problems can be resolved without abandoning the marketplace project.